Hire With Confidence, Fire Without Fear,
Tame Toxic Employees
and Put Your Team on the
Fast Track to Record-Shattering Success
2019 Business Seminar
“How to Manage Problem Employees” With Glenn Shepard
This is a world class professional development course designed specifically for supervisors on the front line, who directly manage two or more employees. It's for managers who are "in the trenches", like the restaurant manager who can't open tonight because three of his servers didn't show up for work, the dentist who spends as much time dealing with her employees as treating patients, etc.
In this full day seminar, these top 9 modules will be covered:
Module 1: How to Find Good People when the Labor Market is Tight
Module 2: How to Manage, Motivate, and Communicate with Millennials
Module 3: Behavioral Psychology for Managers
Module 4: How to Do Performance Evaluations
Module 5: How to Reduce Tardiness and Absenteeism
Module 6: How to Motivate People
Module 7: Advanced Supervisory Skills for Managers
Module 8: How to Use Affirmative Discipline to Correct People When They Get Off Track – without Demoralizing Them
Module 9: How to Fire Without Fear
Look at what others who have attended have to say:
"Very informative. I was on the edge of my seat the entire seminar. Actually discussed job site situations I have experienced in my short managerial career."
Town of Easton Building Inspection
"Excellent seminar! Highly recommend. Plan to share this seminar with my company for the next time you are back in the area."
Delaware Community Services, Inc.
"One of the best seminars I've attended to date. Very energetic, very informative. Mr. Shepard is awesome!"
Talbot County Department of Corrections
Your Chamber has worked out a great deal for you on the tuition. Managers have paid as much as $1,295 to hear Glenn Shepard speak. You, as a member of the Chamber, may attend this event for only $197, and your 4th company registration is FREE! Non-Chamber members tuition is $247. This seminar is approved for 5.50 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute and SHRM.